Residents of ViewPoint Association

Management Communications

ROVA Board of Directors maintains an open-line of communication with local ViewPoint Management and the regional Corporate Management.  Sometimes the communication is to try to right a wrong or to point out to management an issue that is important to our members.

We do not contact ELS Corporate frivolously.  Only when a matter cannot be resolved at the local or regional level do we escalate.

ROVA encourages members to try to resolve issues with management.  If management doesn’t respond after a reasonable period of time then the problem should be brought to a ROVA Board member.  Sometimes our advice alone can solve a problem.

We hold monthly meetings with local ViewPoint Management, and if necessary, quarterly meetings with regional Corporate Management.  The minutes from these meetings are included in the monthly ROVA Board Meeting minutes.  After reading these minutes, if you have any questions about the content of any of these communications, please submit your inquiry through the Contact Us page, and someone will get back to you to discuss your question.

To contact ViewPoint Management, Western Regional Management or ELS Corporate yourself please see the direct contact information below.

“Talk With Tim” and Other Items for September:

07/20/25 – Park Maintenance Notifications

“Talk With Tim” and Other Items for July:

2025 Summer Golf Rates:

ViewPoint Golf Rates Update

2026 Concert ticket sales:

https://viewpointresort.csstix.com/

“Talk With Tim” and Other Items for June:

Communication: New Gate Security Changes

“Talk With Tim” and Other Items for February:

Communication to introduce Tim Heim:

Communication to introduce Jennifer Strassburg:

Communication to members about Cheryl Dewarrat Retirement:

Board of Directors meeting with ELS Corporate and Cheri:

Communication to members about the Liquor License progress begin made:

ViewPoint Management

Business Office
8700 E University Drive
Mesa, AZ 85207
Email: taylor_baird@equitylifestyle.com
Main: (480) 373-8700
Fax: (480) 373-5757

Tim Heim
General Manager
timothy_heim@equitylifestyle.com
Direct Line 480-373-3999

Jennifer Strassburg
Guest Services Manager
jennifer_strassburg@equitylifestyle.com
Direct Line 480-373-5762

Jackie Gonsalves
Activities Director
jackie_gonsalves@equitylifestyle.com
Direct Line 480-373-8710

Western Region Office

7310 North 16th St, Suite 300
Phoenix, AZ 85020
Phone: 602-674-5690
Fax: 602-674-5699

Mr. Ron Bunce
Senior Vice President – Phoenix, AZ
ron_bunce@equitylifestyle.com
Direct Line: 602-674-2224

Vacant
Regional Vice President – Phoenix, AZ

Equity Lifestyle Properties, Inc. (ELS)

Two North Riverside Plaza
Suite 800
Chicago, Il 60606
Phone: 312-279-1400
Fax: 312-279-1710

Ms. Marquerite M Nader
President and Chief Executive Officer
Email address is unavailable

Crystal McDade
Customer Service Representative
crystal_mcdade@equitylifestyle.com


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